Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Xerox Laser Printers Support Ticket - Help

Xerox Laser Printers Support Ticket

Help

Created By: dvedwards's Picture dvedwards Last Reply: dvedwards's Picture dvedwards
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0

I have a Xerox Phaser 6130N. When I upgraded my Mac OS it would no longer print black & white, only color. Three different help personnel gave me three different explanations and no one could solve the problem. In addition, when I replaced a cartridge the printer started leaving a red line down the edge of every sheet printed. All help personnel agreed that I had a defective cartridge, and each said he or she had entered a request that I be sent a replacement. This was last Spring, and nothing has ever arrived. I gave up and switched to other printers, but I resent having invested in a quality color laser with inadequate tech support. When I got an email inquiry asking for feedback on my service, I wrote a detailed account of my dissatisfaction and included my contact information, but I never had any response to that either. If Xerox can't solve these problems and improve its tech support, I'd like my money refunded so I can replace it with one that is satisfactory.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Xerox Laser Printers Reviews and Complaints More Xerox Laser Printers reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team